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Fan David Salvador says: Straight Forward Pricing is definitely a plus!
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Fan Paul
Emanovsky says:
What
stood out in his mind today was that our technician was
professional in appearance. That there was a client bond
that formed on his visit. Shane cleaned up after himself
and wore his shoe covers. Shane addressed all of his
questions and concerns.
He
was impressed that Shane made an effort to stay beyond
the end of his day to finish the job. Paul liked that we
were all courteous. And when asked about if our response
time was good he replied “absolutely… couldn’t
have expected any better on this island”. And he
would not change a thing about our service.
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Fan Lily
Hureta says:
When asked what one thing we did that stood out in her mind
says: “Donovan was so patient the job took some time
to finish time”.
She said he was a very nice person and a sweet guy. She commented
that our response time was good. He did a good job on wearing
his shoe covers and cleaned up after himself. He was good at
answering all of her questions and concerns.
When asked if she would like to comment on what we could do
to improve our company. She said that “the rates were
good and she is going to recommend us to everyone.
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Fan Colleen
Cluney says:
Was
excited to share with us her experience with Valley Isle
Electric. When asked what one thing our company did in
providing her service that stood out in her mind, she
said, “Your response time was immediate and Shane
arrived when he said he would.”
She
went on to share that he was very polite and respectful.
That he wore his shoe coverings and cleaned up after himself.
He listened to what she had to say he made me feel comfortable,
and confident. In asking if there was anything she could
share with us to improve our company she said, “No.
That she was impressed that Shane came back on his weekend
day to finish the job.”
He
also told me if there was anything he could do or I had
any questions to please call him. She will be recommending
us to others in the future.
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Fan Meg
Davis says:
Was
so excited to share with us about her service call she
called right after Donovan left her home. She shared
that he was so nice and very courteous "He didn't even
complain when he had to crawl up in the small space to
do his job." He cleaned up after himself and wore his
booties. She said "The place looked better than it did
before he came." She made comment to the fact that he
showed her all the prices before he even got started
and there were no surprises." Meg liked the way we did
the arranging of the service call even the email of confirmation
with Donovan's picture included. She topped it off by
telling me she was going to tell everyone about Valley
Isle Electric. Also she added "I could not say enough
good things about you.
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Fan Cameron
Keys says:
Complimented
our technician Donovan by sharing that he went the extra
mile and he stayed till the job was done so he did not
have to come another day. He liked that the pricing was
up front and before Donovan even got started what the
price of the job was going to be.
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Fans Art
and Kathy Tai owners of Kathy Interior Design and Pool
Pro Had this to say about Valley Isle Electric:
The
thing that stood out in their minds was that Donovan
took the time to think how things would work all the
way through the job before he got started. She stated
that our response time was good. Donovan was so courteous
and cleaned up after himself when finished. He absolutely
answered all of my questions and concerns. I asked her
if there was anything else she could share that would
improve our service. She said "No that we were really
good and the prices were reasonable. I am really impressed
with your company. I will be recommending you too many.
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Fans Paul
and Sueko Wong say:
We
recently had a call back conversation with Paul, he commented
that Donovan took time to check everything out and that
our response time was good. They also agreed that they
got the red carpet treatment and shoe coverings were
worn. That Donovan` addressed all their questions and
concerns. Sueko Wong sent in her comment card. Our phone
representative Jacqueline rated 5 stars along with worked
preformed, employee appearance, and our employee attitude.
Sueko said, "At present time & age it is very hard to
have a whole company with such courteous employees." Thank
You Paul and Sueko Wong for letting us be of service
to you.
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An
anonymous Fan wrote:
Was
so enthused she told me that Donovan was a very good
person and he was so sweet. He corrected the hotwire
which she paid two other electricians lots of money to
do and Donovan was the only one to figure out how to
fix the problem. When asked if he was courteous she remarked
that he is the top of the line. And when he was done
he cleaned up after him self he even moved the table
to clean. Always send Donovan.
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Fan Fan
Carol Olsen had this to say:
That
Shane did such a great job she had already recommended
him to other people. He was courteous he cleaned up after
the job was done. He answered all my questions and concerns
and she cannot think of any way to improve our service
in her words "It was all good.".
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Fan Steve
Baney talked with us today:
He
was so happy to share about his experience he had when
our technician Donovan came to make a service call at
his home. The thing that impressed him most was we sent
out such a qualified professional and well trained technician.
He went on to say that we were really lucky to have him
in our company. He was so careful about everything he
did. We were really comfortable about having him in our
home. He took the time to explain everything he was doing.
Steve expressed that "we are really lucky to have an
outfit like yours on Maui". We thank you Steve, for sharing
your personal thoughts about Valley Isle Electric.
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Fan Gina
Flammer says:
Conveyed
to me that she was provided with a technician that was
sent to redo some one else's mistakes. He came with a
can do attitude it seemed nothing was a problem. Shane
was courteous, answered all of her questions and concerns.
All of these things made for a very pleasant visit. Mahalo
Gina for sharing with us your experience with Valley
Isle Electric.
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Fan Blaise
Noto had this to say about his visit from Valley
Isle Electric:
That
he liked that Shane was prompt even quicker than expected.
Shane was courteous and cleaned up after he was finished.
Blaise said," It was great that Shane showed me everything
before he did the work he's terrific".
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